dearth_sp, on 12 July 2012 - 01:10 PM, said:
I totally get what you're saying about voting with our money. I just think it's important for the band or merchandisers for the band or whatever powers control the distribution of the SPRC, to know why we are unhappy. Simply boycotting is likely to be misconstrued as a lack of interest. I personally have not lost any money, just had one really bad experience coupled with several mediocre ones. I am glad to see that a new topspin employee has emerged under Miranda with media and Trevor/Ashley with fulfillment. They clearly were restructuring, but I know if they mess this one up they are likely to lose me as a customer. As a fan, I really hope something is worked out before the SPRC exclusive audio material starts being released and I haven't found a more effective outlet than this one to express that sentiment. Guess I could PM Monte..lol
I agree and disagree. I for one am simply boycotting SPRC's native shop to avoid TopSpin all together. The only thing I will purchase directly from the band's site will be digital formats that I don't have to wait on. I don't see this as a lack of interest (speaking specifically to the PI reissue) as I have already purchased it from Amazon. I have zero doubt that Amazon will ship the item on release date, can anyone on this forum say they have that confidence in TopSpin? Try to support the band directly and this is how we're thanked...time and time again. No thanks. Billy and Co. will still get royalties from my Amazon purchase.
And I agree with the lack of outlet to voice our displeasure. TopSpin stupidly keeps sending me surveys to rate my experience and I keep slamming them, but if the turn around time for questions sent to them is any indication, these feedback results are never even read for days, months, years, if ever.